Join Our Team
About Us
Northwest Speech and Hearing Center, a staple of the Northwest suburbs, is a successful, growth-oriented comprehensive audiology practice.
Our company has been invested in the local communities which we support for 45 years, and our staff members are devoted to serving these communities. Our office is fast paced and fun, so everyone on our team must have the ability to flexibly and cheerfully multi-task as we take care of our customers!
Open Positions
Full-Time Audiologist
Arlington Heights, IL (Chicago suburbs)
Northwest Speech and Hearing Center is Arlington Heights’ premier comprehensive audiology practice. We are dedicated to improving our patients’ quality of life through the latest technology, scientifically proven techniques, and compassionate, personalized care. Our team specializes in hearing aids, diagnostic hearing evaluations, cochlear implants, balance care, and advanced tinnitus management.
We are currently seeking a full-time Audiologist who is passionate about helping patients reconnect with the sounds they love and find real relief from tinnitus.
Position Summary
In this role, you will provide end-to-end audiological care with a strong focus on hearing aid services, diagnostic testing, and specialized tinnitus treatment. You will work alongside our experienced team in a modern, supportive clinical environment that values patient-centered outcomes and professional growth.
Key Responsibilities
- Conduct comprehensive hearing evaluations and diagnostic tests
- Fit, program, verify, and dispense hearing aids using state-of-the-art technology with a variety of manufacturers.
- Checking patients in and out for scheduled visits
- Perform tinnitus consultations and deliver evidence-based treatment.
- Provide patient and family counseling on hearing loss, communication strategies, hearing aid use, and tinnitus management
- Collaborate with otolaryngologists and other team members for integrated care
- Maintain accurate clinical documentation and ensure compliance with all professional and regulatory standards
Qualifications
- Doctor of Audiology (Au.D.) from an accredited program
- Current Illinois Audiology license (or eligibility to obtain one)
- Demonstrated strong experience fitting and dispensing hearing aids with a variety of manufacturers
- Experience or strong interest in tinnitus management, including Lenire® (training provided for Lenire if needed)
- Basic understanding of insurance and benefits
- Excellent interpersonal skills and a genuine passion for patient care
- Strong organizational skills and attention to detail
- Able to work in a fast-paced environment
- Able to use Sycle or familiarity with other audiology EMR
What We Offer
- Competitive salary commensurate with experience
- Comprehensive benefits package (health, Simple IRA matching, etc.)
- Generous paid time off and flexible scheduling
- Continuing education allowance and professional development support
- Modern clinic with advanced diagnostic and fitting equipment
- Collaborative, supportive team culture focused on work-life balance
How to Apply
Please fill out the form below.
Audiology Assistant / Patient Care Coordinator
Arlington Heights, IL (Chicago suburbs)
Position Summary
Do you enjoy helping people and take pride in delivering excellent customer service? Are you organized, detail-oriented, and always looking for ways to improve processes?
We’re looking for a friendly and motivated Audiology Assistant to join our team. In this role, you will support our audiologists by handling patient phone communications, coordinating care related to repairs, and helping optimize both the patient experience and office efficiency. This is an important support role that contributes to high-quality
patient care and smooth office operations.
This position offers a great opportunity to grow into more direct patient care responsibilities as a Hearing Aid Technician / Audiology Assistant.
Key Responsibilities
Patient Communication
- Answer incoming patient phone calls and assist with questions or scheduling
needs - Call patients to schedule appointments when hearing aid repairs are ready
- Follow up with inactive patients via phone
Administrative & Office Support
- Maintain and manage inventory of supplies and hearing aid components
- Process repair and order forms for hearing aids and earmolds, and prepare items
for shipping - Complete required office and clinical paperwork
- Clean and maintain reusable equipment (such as tympanometry tips)
- Support general office organization and efficiency
Qualifications Required
- High school diploma or equivalent (Associate’s degree preferred)
- Minimum 2–3 years of experience in a customer service, administrative, or healthcare office setting
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Comfortable using computers and learning new software systems
- Ability to work well both independently and as part of a team
Preferred:
- Previous experience in hearing healthcare, dental, vision, or medical office environments
- Familiarity with hearing aids or audiology services
Why Join Us?
- This role is ideal for someone who wants to make a meaningful difference in people’s lives while developing valuable skills in hearing healthcare.
- We offer opportunities for professional growth and training as you advance into more clinical responsibilities.
How to Apply
Please fill out the form below.
